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LabShop New Zealand User Guide

We're excited to welcome you to LabShop, our one-stop shop for lab consumables - for experts, by experts.

LabShop helps you source your lab products – all at your fingertip 24/7, whenever and wherever you need it. It allows you to get information quickly, connect to experts and make purchases in only a few clicks.

We are happy to assist you,Please contact our Customer Service at support.labshop.nz@dksh.com or call 0800 951 010

How to Log In?

You can log into LabShop using your email address and your password. Navigate to the login page by clicking on the "Sign In" button on the upper right side of every webpage. On the login page, enter your email address and your password. Tick the "Remember Me" box to stay logged in. Then click "Login" to complete the login process.

Congratulations, you can now browse LabShop, search for products, and take advantage of faster ordering.

How to Find Products?

LabShop gives you access to our product catalog and allows you to browse product details and access product information.

1. Search by Keywords

The easiest way to find products is via the search bar at the top of every webpage. You can search by product name, like "gloves", or use an application scenario, like "filtration".

The search bar will display 4 product suggestions for a quick selection. Otherwise, you can click the search button or enter to see the more items from your search results.

2. Search Product by Filters

You can also use the filter selection on the left side to filter our product catalog by Solution or Sub-Solution. Selecting one of the filters will automatically change the product selection and show only products that meet your filter.

How to Buy Products?

You can easily buy products from LabShop using the simple online checkout process. If you are already a DKSH customer, you may use your corporate credit facilities to place orders.

1. Add to Cart

First, select the products you want to purchase by adding them to your shopping cart. You can quick-add products by clicking the shopping cart button on the homepage carousel for popular products, on the product overview pages, or from the search results page. You can also click "Add To Cart" on each product detail page.

If you want to add more of the same product to your cart, you can increase the quantity before clicking the shopping cart button.

A pop-up will display to confirm that the product has been added to your Shopping Cart. You can choose either "Continue Shopping" and return to your previous page or select "Checkout Now" to proceed to the  Shopping Cart . On the Shopping Cart page, you can review the items in your cart, increase or decrease the quantity, or remove the products. Check and confirm the unit price, total price of the items, and subtotal amount before clicking "Checkout" to proceed your ordering.

2. Checkout Page

On the Checkout page, select your Shipping and Billing Addresses, and choose "Standard Delivery" as your delivery option. You can also check the Subtotal, Delivery Charges, Total Before Tax, Taxes & Duties and the Grand Total amount.

Tick to agree our Terms & Conditions and Privacy Statement before click "Place Order" to proceed with your ordering.

3. Select Payment Method

On the Payment page, review the summary of your order and select your preferred Payment Method.

You can pay with Credit/Debit Card through PayPal as a trusted payment provider. Upon selection, click "Proceed to Pay" to proceed for payment. Fill up your card details at PayPal website to complete the payment transaction.

You can also pay using your Corporate Account with credit term where the credit limit is displayed. Click "Place Order" to complete your order

4. Order History

You can always track the order status and order history  in your profile.